Sweet Support & Contact Us

We’re Here to Help with Your Sugary Queries!

 

💌 Get In Touch

📧

Email Support (Best for Orders)

For questions regarding orders, shipping, and returns, please email us.
[email protected]

📞

Phone Hotline (Quick Questions)

Reach our dedicated Sweet Support Team during business hours (Mon-Fri, 9 am – 5 pm EST).
(123) 456-SWEET

📍

Physical Store Location

Visit our flagship store for the full experience!
101 Gumdrop Lane, Sweet City, USA

❓ Quick FAQ & Customer Service

How long does shipping take?

  • Standard Shipping: 5-7 business days across the US.
  • Express Shipping: 2-3 business days.
  • Note: Orders placed after 1 PM EST are processed the next business day to ensure freshness.


View Full Shipping Policy →

Can I return perishable items?

  • Desserts & Fresh Items: Due to food safety, we cannot accept returns on perishable items.
  • Non-Perishables (Mugs, Toys): Can be returned within 30 days if unused.
  • Damaged Goods: If your order arrives damaged, contact us within 48 hours for a full replacement or refund.


Read Our Guarantee & Refund Policy →

📝 Send Us a Message Directly

Have a unique request, partnership idea, or need custom catering? Use our dedicated contact form.


➡️ Open Contact Form

 

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